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STRATEGIC SERVICES ASSOCIATE-SURGERY-FULL TIME-DUKE HEALTH-RALEIGH

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Job ID 209472 Date Posted 09/22/2022
Duke Raleigh Hospital Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 teammembers. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs. U.S.News & World Report ranked Duke Raleigh Hospital as high performing in orthopaedics and five adult procedures/conditions: chronic obstructive pulmonary disease (COPD), heart failure, kidney failure, lung cancer surgery, and stroke.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

Occ Summary

Contribute to the achievement of the DUHS miss ionthrough thedevelopment and leadership of performance improvement acti vities in theoperational and/or clinical arenas. Assure continual compli ance withregulations and accreditation standards through monitoring acti vitiesand the design and implementation of strategies to enhance complia nce.


Work Performed

Planactivities aimed at improvin gthe hospital's performance inoperationsor clinical quality.Identify opp ortunities for improved performance. Analyze data toidentify adverse tre nds and/or undesirable performance.Utilize performance improvement techn iques and methodologies.Serve as a project manager for interdisciplinary teams.Establish performance targets.Design and implement strategies fore nhancing performance.Evaluate effectiveness of improvement strategy thro ugh sustainedmonitoring of performance.Contribute to the establishmentof performance improvement prioritiesfor departments, functional unitsandfor the organization as a whole.Support organization's efforts to mainta in compliance with regulationsand accreditation standards. Monitor compl iance through formal andinformal processes. Recognize opportunitiesfor i mproving compliance.Design and implementstrategies for enhancing compli ance.Evaluate effectiveness of improvement strategy through sustainedmon itoring of performance. Increase organizational understanding ofperforma nce improvement methodologies and principles and compliancethroughthe support of and participation in formal and informalprofessional developmen t activities.Serve as an expert resource on performance improvement and compliance asit relates to organizational role.Produce reports andpresen tations on performance improvement andcompliance.Develop, maintains and enhances knowledge through orientation, self-evaluation and professional development.Responsibilities may include varying levels of strategic pl anning andhuman and fiscal resource management.Perform other related dut ies incidental to the work described herein.


Knowledge, Skil ls and Abilities

Effective written and verbal communication skill sAbility to communicate with customers/staff with diverseeducationalback groundsAnalysis of data and processesfor opportunities forimprovementAb ility to manage numerous diverse projects simultaneously througheffectiv e priority setting, efficient use oftime, organizationKnowledgeof accred itation standards andregulations related to healthcareAttentionto detail and accuracyComputer literacy


Level Characteristics

N/A


Minimum Qualifications


Education

Bachelors degree in a business or health-related field is required.


Experience

Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Experience leading work teams required. Experience can be supplemented with Master's degree with a Masters being equivalent to two years of experience.


Degrees, Licensures, Certifications

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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"Nourishing our community and building a healthy community is part of our vision as an organization and that is absolutely supported in our day-to-day."

Lisa, Assistant Director of Nutritional Services

"Duke Raleigh Hospital is a really tight-knit work family. We check on each other when we’re not here, we do things outside of work. It’s an extension of my family."

Ashley, Respiratory Therapist

"I enjoy the generous PTO package."

Lillian, Environmental Services
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