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NURSE NAVIGATOR - CEREBROVASCULAR/ENDOVASCULAR - HYBRID IN PERSON/REMOTE - RALEIGH

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Overview

At Duke Raleigh Hospital, we want to be the best place to give care and the best place to get care. We offer the unique opportunity of quality academic medicine in a friendly community setting. As a part of our nursing team, providing service will be your priority as you care for the whole person in a patient-centered atmosphere. You'll also have the opportunity to participate in the clinical ladder program, education and professional development activities, departmental committees and research projects and volunteer in the community. Our nursing team members are an integral part of our care team and ensure that we deliver the highest quality and safest care to our patients.

  • Job Type: Full-time, Part-time, PRN
  • Job Level: Entry, Mid, Senior
  • Setting: Inpatient and Ambulatory

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Success Profile

What makes a successful nurse at Duke Raleigh Hospital?

  • Compassionate
  • Flexible
  • Multi-Tasker
  • Positive
  • Socially Conscious
  • Clinically Inclined

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Career Path

We offer many career paths to support your immediate and future success.

  • Nurse Resident
    (New Grad)
    Nurse Resident job leads to Clinical Nurse II job
  • Clinical Nurse II The Clinical Nurse II job leads to Clinical Nurse III, Nurse Educator, or Clinical Team Lead
    Clinical Nurse III The Clinical Nurse III job leads to the Clinical Nurse IV job
  • Nurse Educator The Nurse Educator job is the top job in its path
    Clinical Team Lead The Clinical Team Lead job leads to the Nurse Manager job
    Clinical Nurse IV The Clinical Nurse IV job is the top job in its path
  • Nurse Manager The Nurse Manager job is the top job in its path

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A smiling nurse caring for a patient, who is also smiling A large hospital building Nurses having fun at a luau-themed party

"I feel like I am a walking piece of proof of the succession plan that Duke puts in place for you.
They took me in and groomed me to be in a place that I never could have imagined.
Now I have 80 plus team members that I supervise."

Kaliedra, Clinical Team Lead Surgical Oncology

“The benefits are definitely one of the reasons I came to work at Duke Raleigh Hospital. They are great. I was lucky enough to participate in the student loan forgiveness program.”

– Bryanna, RN in ICU

“It feels like a small-town hospital, but it’s not. It is Duke and it’s a great opportunity.”

– Laura, Clinical Nurse II on Neuroscience Unit

Rewards

  • Health Benefits

    Medical, dental, vision, disability, flex spending accounts, health and wellness programs

  • Retirement Plans

    Duke offers a generous pension plan and 403(b) retirement contributions

  • Continuing Education

    Tuition reimbursement and degree opportunities

  • Parental Leave

    Paid leave for eligible employees in addition to our Paid Time Off program

  • Location

    We’re located in the heart of Raleigh, close to shopping, great restaurants and entertainment

  • Recognition

    We're Magnet designated, a leader in Heath Care Equity and a CMS 5-star hospital

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Job Description

Job ID 159045 Date posted Oct. 07, 2021

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet® organization
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!

Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 team members. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs

U.S. News & World Report ranked Duke Raleigh Hospital as high performing in orthopaedics and two adult procedures/conditions: Chronic Obstructive Pulmonary Disease (COPD) and lung cancer surgery. #DukeRaleighJobs

Cerebrovascular Nurse Navigator – Duke Raleigh Hospital

Occupational Summary

The Nurse Navigator (NN) is a professional RN with service line specific clinical knowledge who offers individualized assistance across the care continuum to patients, families, and caregivers to expedite and coordinate care, and address health system barriers. The NN assumes responsibility for the coordination of patient care through interdisciplinary and multidisciplinary collaboration to achieve optimal patient outcomes with a focus on high-risk patients or those with complex care needs (including multidisciplinary care). The NN has a particular focus on improving transitions in care and adherence to care. Additionally, the NN functions as a clinical advocate and educator for patients.

The NN assists to build and maintain community relationships to provide expedient and reliable access to quality care. The NN identifies and alleviates stressors during transitions and barriers to care with the aim to deliver a seamless model of care that benefits patients, family members, providers, and the healthcare team.   

The NN will be focused on steadily increasing endovascular procedural volume, specifically focusing in on EC-IC bypasses, aneurysms and other complicated endovascular diagnoses that may or may not warrant surgery.  The NN will work closely with the neurosurgeon to review referral data, create a plan to go out in the community to help with referrals and to ensure smooth process for the patient from referral to follow up after discharge.

Hours/Shift

Full-time position, Monday-Friday, hybrid model remote + in person

Work Performed

  • Assess and facilitate coordination of multidisciplinary care across the care continuum. Provide communication, advocacy, and education in a culturally competent manner.
  • Ability to clinically triage new patient referrals efficiently, to ensure timely access to care.
  • Collaborate with multidisciplinary care team and expedite sequence of patient’s workup, active treatment, survivorship, and end of life care.
  • Provide communication and reinforcement of clinical information and serve as a conduit between patient and providers/clinicians to address needs of patients.
  • Targeted symptom assessment and management for identified patient population.
  • Assess health literacy and educational needs of patient. Provide clinical education about diagnosis, treatment, side effects, and post-treatment care.
  • Assess and document patient’s needs, goals, and preferences and work to ensure such are integrated into treatment and care delivery.
  • Bridge gaps in care, and assess/troubleshoot care transitions and barriers to care. Facilitate advanced care planning and transition of active treatment to palliative or end-of-life care.
  • Document all patient encounters in EPIC.
  • Enhance access to therapeutic clinical trials and optimize communication with patients, families and investigators regarding therapeutic clinical trials, including patient-specific education about clinical trials.
  • Encourage and empower patients to actively participate in decision-making about their treatment and care.
  • Possess leadership skills including staff education, preceptorship, patient education, and participate in process improvement initiatives.
  • Practice according to professional and legal standards.
  • Maintain navigation services documentation according to program standards.

Skills

  1. Excellent written, oral and conversational communication skills to effectively work with diverse groups.
  2. Ability to analyze, evaluate multiple solutions and solve complex problems using well developed critical & analytical thinking skills. 
  3. Excellent time management skills needed to prioritize among many competing priorities. 
  4. Attention to detail needed to operate accurately and effectively.
  5. Mastery of Microsoft Office, especially Word and Excel, and use of health record for documentation and/or reporting.

Qualifications Required at this Level

Education/Training

BSN required. Specialty certification and/or MSN preferred.

Experience

Three years of experience of specialty specific nursing in a hospital, clinic, or community setting is required.

Preferred Qualifications

Completion of national nurse navigation training preferred.

Experience in nurse navigation preferred.

Metric tracking skills.

Experience in medical sales or sales preferred.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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