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Job ID 106309 Date Posted 04/10/2021

Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 team members. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs

U.S. News & World Report ranked Duke Raleigh Hospital as high performing in orthopaedics and two adult procedures/conditions: Chronic Obstructive Pulmonary Disease (COPD) and lung cancer surgery. #DukeRaleighJobs

Occ Summary

Depending on the size of the entity and departmen t structure, Level Iand Level II may be combined.Level IPerform routine tasks and manual work under immediatesupervision in support of hospital food service operations; operatedishmachine; wash pots and perform heav y cleaning duties; transportequipment, food, supplies, and refuse as dir ected.Level IIPerform a variety of tasks in preparation, service and del ivery of foodproducts and/or service operations (ie. prepare, mix, assemble,portion, serve and store food as directed; receive inspect, store,se cure disburse and control inventory of foodstuffs, supplies andequipment ). Also may function as a cashier when directed.

Work Perfor med

Level I*Retrieve, collect, and transport food service supplie s, equipment andrefuse as directed.* Strip carts/trays, sort, rinse, dis hes and silverware, operate andunload dish machine, and store clean item s; inspect washed items forcleanliness and breakage.* Clean and maintain dish machine; clean and sanitize assigned areas.*Washes pots, pans and equipment.* Collect, sort and dispose of trash.*Follow all safety proced ures for using equipment and chemicals.Level II* In addition to the duti es described in Level I, performs thefollowing:*May set up and serve foo d to patients and cafeteria customers asspecified by menus, ensuring tha t all food items are properly portionedand handled within established sa nitation standards.*May operate and monitor proper functioning of food service equipment;follow all safety procedures for using equipment and ch emicals; cleanand sanitize equipment after use.*May assist in tray line and/or cafeteria setup, ensuring that qualitystandards are maintained an d safe food handling guidelines are adheredto.*Detect and report imprope rly prepared food or food that does not meetstandards and/or defective/d amaged merchandise and status of allsupplies in stock.*May assist in the care and maintenance of work areas and alertsupervisors to problems as they arise.*May place food and supply orders with approved vendors under directionand guidance of Food Service Manager.*May review stock levels of common foodstuffs and advanced menu items,conduct physical inventorie s and maintain inventory records; unloadincoming supplies and equipment. *May transport food carts to assigned locations.*May prepare and set up food items to be delivered to catering functionsas needed*May plan, orga nize and provide service for routine and more complexcatering functions. *May work as needed for specially planned catering events.*May maintain an accurate inventory of all catering equipment.*May be responsible for the maintenance and upkeep of the catering area.If functioning as a cash ier:*Calculate total cost of items on food tray; accept payment in cash ormeal tickets.*Ensure validity of meal cards.*Total cash/tickets at end of work period; deposit money and preparedeposit report sheet.

Knowledge, Skills and Abilities

Level I*Ability to lift/push/ pull 50 pounds.*Ability to read/write and follow oral and written instru ctions.Level II -Same as level I plus :*Basic math skills*Basic computer /cashier/calculator skills*Strong customer service skills*Ability to ope rate food preparation equipment.*Ability to prepare/handle foodstuffs us ing safe food handlingpractices.*Ability to maintaininventory

< h3>Level Characteristics

Level IHeavy cleaning dutiesLevel IIExce llent customer service skillsAbility to work effectively with minimal su pervisionAbility to maintain inventory

Minimum Qualifications




Level I Level II No previous food service experience required. Work requires six months of food service experience.

Degrees, Licensures, Certifications


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


"Nourishing our community and building a healthy community is part of our vision as an organization and that is absolutely supported in our day-to-day."

Lisa, Assistant Director of Nutritional Services

"Duke Raleigh Hospital is a really tight-knit work family. We check on each other when we’re not here, we do things outside of work. It’s an extension of my family."

Ashley, Respiratory Therapist

"I enjoy the generous PTO package."

Lillian, Environmental Services