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Job ID 91901 Date Posted 03/02/2021

Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 team members. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs

U.S. News & World Report ranked Duke Raleigh Hospital as high performing in orthopaedics and two adult procedures/conditions: Chronic Obstructive Pulmonary Disease (COPD) and lung cancer surgery. #DukeRaleighJobs

Occ Summary

Depending on the size of the entity and depart ment structure, Level Iand Level II may be combined.Level IPerform routi netasks and manual work under immediatesupervision in support of hospita lfood service operations; operatedish machine; wash pots and perform hea vy cleaning duties; transportequipment, food, supplies, and refuse as di rected.Level IIPerform a variety of tasks in preparation, service and de livery of foodproducts and/or service operations (ie. prepare, mix, asse mble,portion, serve and store food as directed; receive inspect, store,s ecure disburse and control inventory of foodstuffs, supplies andequipmen t). Also may function as a cashier when directed.

Work Perfo rmed

Level I*Retrieve, collect, and transport food service suppli es, equipment andrefuse as directed.* Strip carts/trays, sort, rinse, di shes and silverware, operate andunload dish machine, and store clean ite ms; inspect washed items forcleanliness and breakage.* Clean and maintai ndish machine; clean and sanitize assigned areas.*Washes pots, pans ande quipment.* Collect, sort and dispose of trash.*Follow all safety procedu res for using equipment and chemicals.Level II* In addition to the dutie s described in Level I, performsthefollowing:*May set up and serve food to patients and cafeteria customers asspecified by menus, ensuring that all food items are properly portionedand handled within established san itation standards.*May operate and monitor proper functioning of food se rvice equipment;follow all safety procedures for using equipment and che micals; cleanand sanitize equipment after use.*May assist in tray linean d/or cafeteria setup, ensuring that qualitystandards are maintained and safe food handling guidelines are adheredto.*Detect and report improperl y prepared food or food that does not meetstandards and/or defective/dam aged merchandise and status of allsupplies in stock.*May assist in theca re and maintenance of work areas and alertsupervisors to problems asthey arise.*May place food and supply orders with approved vendors underdire ctionand guidance of Food Service Manager.*May review stock levelsof com mon foodstuffs and advanced menu items,conduct physical inventories and maintain inventory records; unloadincoming supplies and equipment.*May t ransport food carts to assigned locations.*May prepare and set upfood it ems to be delivered to catering functionsas needed*May plan, organize an d provide service for routine and morecomplexcatering functions.*May wor k as needed for specially planned catering events.*May maintainan accura te inventory of all catering equipment.*May be responsible forthe mainte nance and upkeep of the catering area.If functioning as a cashier:*Calcu late total cost of items on food tray; accept payment in cashormeal tick ets.*Ensure validity of meal cards.*Total cash/tickets at endof work per iod; deposit money and preparedeposit report sheet.

Knowledg e, Skills and Abilities

Level I*Ability to lift/push/pull 50 poun ds.*Ability to read/write and follow oral and written instructions.Level II -Same as level I plus :*Basic math skills*Basic computer/cashier/cal culator skills*Strong customer service skills*Ability to operate food pr eparation equipment.*Ability to prepare/handle foodstuffs using safe foo d handlingpractices.*Ability to maintain inventory

Level Cha racteristics

Level IHeavy cleaning dutiesLevel IIExcellent custom er service skillsAbility to work effectively with minimal supervisionAbi lity to maintain inventory

Minimum Qualifications




Level I Level II No previous food service experience required. Work requires six months of food service experience.

Degrees, Licensures, Certifications


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


"Nourishing our community and building a healthy community is part of our vision as an organization and that is absolutely supported in our day-to-day."

Lisa, Assistant Director of Nutritional Services

"Duke Raleigh Hospital is a really tight-knit work family. We check on each other when we’re not here, we do things outside of work. It’s an extension of my family."

Ashley, Respiratory Therapist

"I enjoy the generous PTO package."

Lillian, Environmental Services